Elgar Park
Worcester
2, 3 & 4 bedroom homes
Prices from £270,000
Customer journey
Your homebuying journey with Fitchett
From the moment you reserve your new Fitchett home to the day you move in and beyond, we’re here to make every step seamless and rewarding.
Your journey begins with a reservation appointment, where we guide you through the first steps of securing your home. Our dedicated team will support you throughout the process, ensuring everything runs smoothly – from legal requirements to financial arrangements.
As you get closer to moving day, we’ll keep you informed with key updates and provide everything you need to settle in effortlessly. Once you’ve moved in, our customer care team and site manager will be on hand to ensure your home meets your expectations, while our welcome guides and aftercare support offer complete peace of mind.
This is more than just a move – it’s the start of something special. And we’re with you every step of the way.
Step 1. Reservation – Securing Your Dream Home
Your journey begins when you reserve your new Fitchett home. At this stage, our team will guide you through:
✓ Completing your reservation agreement
✓ Discussing key timelines and next steps
✓ Introducing you to your dedicated sales consultant
Step 2. Exchange of Contracts – Making It Official
Within a set timeframe (typically 28 days), you’ll:
✓ Finalize your mortgage and legal paperwork
✓ Exchange contracts, officially securing your home
✓ Receive updates on build progress and completion timelines
Step 3. Home Build Updates – Stay Informed
As your home takes shape, we’ll keep you updated with:
✓ Key construction milestones
✓ Anticipated completion dates
✓ Invitations to view your home at critical stages
Step 4. Home Demonstration – Your Exclusive Preview
Before you move in, you’ll be invited for a guided tour of your completed home:
✓ Learn about key features, appliances, and warranties
✓ Receive advice on home maintenance and care
✓ Ask any final questions before moving day
Step 5. Legal Completion & Move-In Day – Welcome Home
Once your home is ready, the final steps include:
✓ Transferring final funds and receiving your keys
✓ Meeting your Site Manager and customer care team
✓ Settling into your new home with our welcome guide and aftercare support
Step 6. Post-Move Support – Ensuring a Smooth Transition
The first weeks in your new home should be stress-free. Our team is on hand to:
✓ Address any initial queries or adjustments
✓ Provide guidance on home maintenance and living comfortably in your new space
Step 7. Two-Year Fitchett Guarantee – Peace of Mind
For the first two years, we’re here to ensure your home meets our exacting standards. This includes:
✓ Support from our customer care team for any issues covered by our guarantee
✓ Regular check-ins to ensure your home is performing as expected
Step 8. 10-Year NHBC Warranty – Long-Term Protection
Beyond our two-year guarantee, your home remains protected under the NHBC’s 10-year Buildmark warranty, covering structural integrity and major building components for added confidence in your investment.
Featured Developments
A selection of developments that showcase the Fitchett vision for sustainable communities where the character of the neighbourhoods is as important as the distinctive homes themselves.
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